Privacy Policy

Privacy Policy

At Bareroots Herb, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make purchases, or engage with us through any other channels. By using our services, you agree to the terms set forth in this Privacy Policy.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and to improve our services. The types of information we may collect include:

  • Personal Information: Name, email address, contact number, billing and shipping addresses, and payment details.

  • Non-Personal Information: Device type, browser type, IP address, browsing history, and usage patterns.

  • Transactional Data: Purchase history, product preferences, and feedback.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill orders, including shipping and handling.

  • Communicate with you regarding your orders, accounts, or inquiries.

  • Improve our website functionality, product offerings, and customer service.

  • Send promotional emails, offers, and updates (only if you have opted in).

  • Ensure compliance with legal obligations and prevent fraudulent activities.

3. Sharing of Information

We respect your privacy and do not sell, trade, or share your personal information with third parties for marketing purposes. However, we may share your data with:

  • Service Providers: Trusted partners who assist in order processing, payment gateways, delivery services, and marketing.

  • Legal Authorities: In compliance with applicable laws, regulations, or court orders.

4. Shipping Policy

Bareroots Herb is committed to delivering your orders promptly and safely. Shipping timelines and costs will vary based on your location and chosen delivery method. We use reliable logistics partners to ensure timely delivery. Tracking information will be provided for all shipments.

5. Refund Policy

Your satisfaction is our priority. If you receive a damaged or defective product, please contact us within 7 days of receipt for a replacement or refund. Returns are accepted only if the product is unused and in its original packaging. Refunds will be processed within 7-10 business days of approval.

6. Terms of Service

By using our website and services, you agree to comply with our terms, including providing accurate information, not engaging in fraudulent activities, and adhering to all applicable laws.

7. Terms for Offers and Promotions

Promotions are subject to specific terms and conditions, including expiration dates and usage limits. Misuse or violation of these terms may result in disqualification from the offer.

8. User Account Obligations

Users are responsible for maintaining the confidentiality of their account information, including passwords. Notify us immediately of any unauthorized access or suspicious activity.

9. Payment Security

We prioritize your security by using encrypted payment gateways to process transactions. We do not store sensitive payment information, and all transactions are handled securely.

10. Intellectual Property Policy

All content on our website, including text, images, logos, and product descriptions, is the intellectual property of Bareroots Herb and is protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.

11. Cookies and Tracking Policy

We use cookies to enhance your browsing experience, analyze website traffic, and deliver personalized content. You can manage your cookie preferences through your browser settings.

12. User-Generated Content and Reviews Policy

We welcome user reviews and feedback. By submitting content, you grant us permission to use, reproduce, and display it on our website and marketing materials. Inappropriate or offensive content will not be tolerated.

13. Limitation of Liability

Bareroots Herb is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. We strive to ensure accuracy but cannot guarantee error-free information or uninterrupted service.

14. Grievance Redressal

If you have any concerns or grievances regarding our Privacy Policy or practices, please contact us:

Updates to this Policy

Bareroots Herb reserves the right to update or modify this Privacy Policy at any time. Changes will be communicated through our website, and your continued use of our services constitutes acceptance of the revised terms.

Thank you for trusting Bareroots Herb. Your privacy and satisfaction are of utmost importance to us.

©2024.barerootsherb

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